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Who should you call in a crisis?

24-Hour Crisis Line

Call for behavioral and psychiatric emergency assistance.


Texas Health and Human Services

COVID-19 Mental Health Support

Call for you or someone you know that is feeling overwhelmed by the COVID-19.


2-1-1 Texas Information

Local Support

Call for Information, Referrals, and Community Resources.

Dial 211

Our core services include specialized information, referrals, and assistance in finding the help you need.
We provide referrals to Respite Care services for family caregivers as well as to the Local Contact Agency for assisting persons in nursing facilities and hospitals transition back home with Options Counseling.

For those who need assistance with accessible and affordable housing, our Housing Navigation activities provide the resources and information for those who are looking for a home to live in and for those who build them. We also provide outreach and education activities for those who are on Medicare and those who are newly eligible for Medicare according to the Medicare Improvements for Patients and Providers Act (MIPPA).

All of our services include programs and local initiatives that reach out to underserved populations.

Where We Serve

We serve 23 counties in the greater East Texas area and Northeast Texas region as a part of the eventual, statewide ADRC coverage of Texas. Our current service areas are set up in 2 regions with office locations in each region.

Ark-Tex Region 6 Counties

Bowie, Cass, Delta, Franklin, Hopkins, Morris, Red River, Titus, Lamar

East Texas Region 5 Counties

Anderson, Camp, Cherokee, Gregg, Harrison, Henderson, Marion, Panola, Rains, Rusk, Smith, Upshur, Van Zandt, Wood

How To Contact Us

We understand that finding help for older adults and people with disabilities can be overwhelming. That’s why we have Trained Specialists who will guide you to the right service options to help meet your needs. They are available to assist you Monday – Friday, 8 a.m. – 5 p.m. If you live within the 23 counties we serve, call the number below and follow the instructions.

Dial 1-855-937-2372

  1. then Press 1
  2. Press 1 again
  3. Enter the ZIP Code of the person receiving care or assistance

After following these easy steps, your call will be transferred to our Trained Information and Referral Specialists who are ready to listen to your concerns and provide you with information for a variety of service providers, including publicly funded and private pay services.

Whether you are looking for long-term care services or supports for yourself or someone else, please give the ADRC number a call.


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